1. General Policy

All sales of IPTV subscriptions on Seny.tv are final and non-refundable due to the immediate access to digital content.

2. Exceptions

Refund requests may be reviewed under the following conditions:

• Technical Failure: If the service is completely non-functional (verified by our team).

• Duplicate Purchase: Accidental double payment (proof required).

Requests must be submitted within 24 hours of purchase.

3. How to Request a Refund

To request a refund, email us at [Your Contact Email] with:

• Order number

• Detailed explanation of the issue

• Supporting evidence (screenshots, error messages)

4. Refund Processing

• Approved refunds will be issued within 7-10 business days.

• Refunds will be credited to the original payment method.

5. Chargebacks

Unauthorized chargebacks will result in immediate account suspension and may lead to legal action.

6. Contact Us

For refund-related inquiries:
Email: contact@seny.tv